We work hard at ensuring you derive utmost satisfaction from our products, but in the unfortunate event where you do not, please let us know within 48 hours of receiving the product so we are able to offer an exchange or refund. Please note, we do NOT accept refunds for wrong size selection, we have a size guide detailed on our website to aid with selecting the right size, kindly check this as 99.9% of the time, the item will fit great if the closest size is selected. However, if you want to return an item for other reasons, we will exchange any product that you are not satisfied with if we are contacted and the item is returned within 48 hours of receipt. The item must be returned unused (unworn, unwashed, without make up or other stains and with the tags still attached) to qualify for a refund/return. If assessed and the product does not meet up to our return requirement, the product will be returned back to the sender and money not refunded. Kindly check the size guide and in some product cases, length descriptions to enable you purchase correctly. Cash Refunds will only be granted if the item is not received at the stipulated time. Please note that shipping charges are non-refundable. Shipping charges for returns are same as the delivery charge for that area (kindly refer to our delivery page for prices) when contacted within the stipulated time frame and condition as the couriers regard this as a new delivery trip. Please allow two working days for refunds to be processed. We cannot accept returns or exchanges on custom color, size (if measurements are  provided) or print orders (colors that the item posted does not originally come in, that will mean you requested this color and it was made for you) sale items, intimates (including swim wear). All purchases on sale items are final.

INTERNATIONAL ORDERS

YES we ship to ALL countries. Shipping charge is flat on orders within 0kg – 2kg. We will send shipping fees based on country and package weight once requested. DHL is our preferred shipping company. Please go through their site for any questions you might want answered.

Please also check for custom laws regarding imports to your country, as we will NOT be held responsible for extra charges levied by your local custom bodies. Return/Exchange terms and conditions stipulated apply to international orders.

Please note we are unable to refund shipping charges for all deliveries.

For international orders placed on this website, we only accept Naira (₦) and refunds will be made in Naira.

Visit our Afrikrea site for international orders in foreign currency: https://erilyn.afrikrea.com/en

All items purchased during sales are non-refundable.